The USPS Office of the Inspector General has opened an investigation, but the carrier remains on Cravens postal route and Cravens problem remains unsolved. The Postal Service said in a written statement that it will continue to monitor the situation and make sure Cravens mail is delivered. A spokeswoman refused to comment further and laughed when a reporter asked whether the carrier had an issue with Cravens. The problems began in October 2015, the attorney said, when the mail carrier who did not identify himself to KRQE News 13 and was not identified by the Postal Service walked into Cravens newly opened law office. He came in the door with some packages (and) threw them on our reception desk, hitting my receptionist with at least one of those packages, Cravens said. That was our introduction to this guy a year ago. I went out after him and said, Hey, did we get off on the wrong foot? Whats going on?' Cravens said the carrier assured him there was no problem, but since that day, getting mail or packages that require a signature has been hit or miss at best. Since court cases often require documents to be sent through the Postal Service, Cravens said he has been in danger of missing deadlines when his carrier hasnt delivered such letters or when he has had to drive to the post office to pick up a letter any other customer would have delivered. Were open for business, the front door will be open and if I have a registered mail or a certified letter of some sort, he will not walk in the door to give it to us, Cravens said. In an effort to minimize the carriers need to walk into the office, the attorney installed asecure outdoor mailbox in his courtyard. But Cravens said the carrier would often place incoming mail which can include checks for clients in the unsecured outgoing part of the mailbox.
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